Joined: 20 Apr 2009
|Posted: Thu Mar 19, 2020 9:10 am Post subject: Technical Support - COVID-19 Update
|The Matrox Technical Support team is working remotely as part of social distancing to help slow down the spread of COVID-19. Leaving us a phone message after the tone will send a notification to the support staff. They will return your call ASAP, within the regular working hours of 9AM-5PM EST.
To reach us by email, please write us at:
Monarch HD users - email@example.com
Monarch HDX users - firstname.lastname@example.org
Monarch LCS users - email@example.com
Monarch EDGE users - firstname.lastname@example.org
Our Monarch forums will continue to be monitored during this time as well.